The basics
What is MoveMark?
An app for renters that records the condition of a rental room by room: dated photos, notes and condition, kept together with your lease and receipts. When you’re done, it turns that proof into a PDF report.
When can I get it?
MoveMark for iPhone is coming to the App Store.
Does MoveMark decide who is at fault?
No. MoveMark records what was there and when. It never rates claim strength, assigns blame or predicts an outcome, and it doesn’t give legal advice.
Will a MoveMark report settle a dispute?
Nobody can promise that. A clear, dated record of the rental’s condition is what you’d want to have if a damage claim is disputed, and MoveMark makes that record easy to produce and share.
Capturing proof
What if I lose signal while I’m taking photos?
Nothing is lost. Photos are saved on your phone first and marked “not uploaded yet”. They stay there until our servers confirm they have them.
Can I add photos I’ve already taken?
Yes. Choose from Photos adds existing pictures to a room.
Does MoveMark edit my photos?
Never. There are no filters, enhancements or AI edits. The original file is preserved exactly as it came from your camera, and opening a photo always shows the whole, uncropped image.
Can I keep my lease and receipts too?
Yes. Each rental has records for documents such as your lease, deposit receipt and listing screenshots, and the report lists what is on file.
Reports
What is in a move-in report?
Every room with its photos, the time each was recorded, the condition and your notes, a list of rooms without proof, and the documents on file. Each report has an ID on every page. See a sample.
How do I share a report?
Download it from Reports and share it from your phone (email, messages, files). MoveMark doesn’t create public links.
Why are the times in UTC?
So the record is unambiguous wherever it is read. The time is recorded to the minute.
Plans and billing
What do I get for free?
One rental, with room-by-room photos, notes and condition, and one move-in report.
What does Pro add?
More than one rental, unlimited move-in reports, the move-out report and the evidence packet.
What is a Report Pack?
A one-time purchase of one move-in report, without a subscription. The move-out report and evidence packet stay on Pro.
How do I cancel Pro?
Apple manages the subscription: Settings → your name → Subscriptions. Deleting your MoveMark account does not cancel it.
Privacy and your data
Who can see my photos?
Your photos are not public. They are stored privately and opened only through short-lived links after MoveMark checks the record belongs to your account.
Where is my data stored?
On servers in the United States: our database and file storage are in the US, and encrypted backups are kept with a separate US provider.
Does MoveMark keep my photo’s location?
If your camera adds location to a photo, it stays inside the original file MoveMark preserves, which is stored privately. The copy shown in the app and in reports has the location removed. MoveMark never asks for your device’s location.
Do you use analytics or ads?
No ads and no third-party analytics. If the app crashes, a crash report is sent without your name, email or photos so we can fix it.
How do I delete my account?
In the app: Account → Delete account → Delete account permanently. It removes your account, rentals, reports and photos. You can also email connect@movemark.ca. Details